FredXteriors
We’re glad you’re here — and we believe transparency matters. This Privacy Policy explains how FredXteriors, LLC (“Company,” “we,” “us,” or “our”) collects, uses, and protects your information when you visit https://fredxteriors.com (the “Website”).
By accessing or using this Website, you consent to the data practices described below. If you do not agree, please discontinue use of the Website.
Copyright © 2026 FredXteriors, LLC. All rights reserved.
1.0 Introduction
This Privacy Policy governs your access to and use of fredxteriors.com, including all content, functionality, and services offered through the Website.
This policy applies to information we collect:
- On this Website
- Through email, text message (SMS), phone calls, chat, and other electronic communications between you and FredXteriors
Children Under the Age of 13
This Website is not intended for children under the age of 13 in the United States or under the age of 16 in the European Union. Individuals under 18 must have a parent or legal guardian consent to these terms on their behalf.
FredXteriors does not knowingly collect personal information from children. If we learn that personal information from a child has been collected without appropriate consent, we will delete it promptly.
If you believe this has occurred, please contact us at admin@fredxteriors.com.
Information We Collect About You
Information You Provide to Us
When you voluntarily interact with the Website, we may collect personal information including:
- Name
- Email address
- Phone number
- Property address
- Details related to your inquiry, estimate request, or service needs
This information is collected when you:
- Fill out contact or estimate request forms
- Request information about services, warranties, or financing
- Communicate with us by phone, email, or text message
We use this information to respond to inquiries, schedule estimates, provide services, and communicate relevant information related to your request.
Payment & Financing Information
FredXteriors does not collect, process, or store payment or financing information directly through this Website.
Any financing applications, payment processing, or credit-related activity is handled through third-party providers or platforms outside of this Website, typically during in-person consultations or through secure external systems. FredXteriors does not store sensitive financial information on its Website servers.
Information We Collect Automatically
As you navigate the Website, we may collect certain information automatically using technologies such as:
- Cookies
- Google Analytics
- CRM tracking tools (including HubSpot)
- Server logs and similar technologies
Automatically collected information may include:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited and time spent on the Website
- Referring URLs
This information is used in aggregate to analyze Website performance, improve user experience, and support marketing and operational decisions. It does not personally identify you unless you voluntarily provide identifying information.
Cookies, Pixels, and Tracking Technologies
FredXteriors uses cookies and similar technologies to:
- Improve Website functionality
- Analyze traffic and visitor behavior
- Support marketing and remarketing efforts
Third-party tools, including analytics and advertising platforms, may place cookies or pixels on your device to help us understand how visitors interact with the Website.
You may control or disable cookies through your browser settings. Disabling cookies may limit certain features or functionality of the Website.
SMS & Text Messaging Communications
If you provide your phone number, you may receive calls or text messages (SMS) related to:
- Estimate requests
- Appointment confirmations
- Project updates
- Customer service communications
Message frequency may vary. Message and data rates may apply depending on your mobile carrier.
Statement of Non-Sharing
We respect your privacy. Phone numbers collected through our website, forms, or communications are used solely for communication related to your inquiry, services, appointments, or customer support. We do not sell, rent, share, or transfer phone numbers to third parties for marketing or promotional purposes.
Text Message Frequency
If you opt in to receive text messages from FredXteriors, message frequency may vary depending on your interaction with us. Messages are typically related to appointment confirmations, service updates, responses to inquiries, or customer support.
Message and Data Rates
Standard message and data rates may apply based on your mobile carrier and service plan. You are responsible for any charges incurred from receiving text messages.
You may opt out of SMS communications at any time by replying STOP or by contacting us at admin@fredxteriors.com.
Email Communications
If you contact us by email or submit your email address through the Website, we may retain the content of your message and our response.
We may use email to:
- Respond to inquiries
- Provide requested information
- Communicate about services, scheduling, or relevant updates
We apply the same data protection standards to email communications as we do to information collected through the Website.
Email Policies & CAN-SPAM Compliance
We are committed to keeping your email information confidential.
- We do not sell, rent, or lease email lists
- All emails clearly identify the sender
- Every marketing email includes an unsubscribe option
You may opt out of marketing emails at any time by using the unsubscribe link included in our messages or by contacting admin@fredxteriors.com.
How and Why We Collect Information
We collect personal information only when necessary to:
- Respond to inquiries
- Provide estimates or services
- Communicate with you effectively
- Improve Website performance and service delivery
You may browse the Website without providing personal information. Personal data is required only when you initiate communication or request services.
How We Use Your Information
We may use the information you provide to:
- Present Website content
- Provide estimates and services
- Communicate about appointments, services, or inquiries
- Operate and improve our business
- Maintain internal records
Disclosure of Your Information
FredXteriors does not sell or rent your personal information.
We may disclose information:
- To trusted service providers who support Website operations, CRM systems, analytics, or communications
- If required by law or legal process
- In connection with a business transfer, merger, or sale
Data Security
We use commercially reasonable safeguards to protect your information, including secure hosting environments and reputable third-party service providers.
Email is not a secure form of communication. Please do not transmit sensitive or financial information via email.
Policy Changes
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.
GDPR Rights (EU Residents)
If you are located in the European Union, you have rights under the General Data Protection Regulation (GDPR), including:
- The right to access your data
- The right to correct or delete your data
- The right to restrict or object to processing
- The right to data portability
- The right to withdraw consent
To exercise these rights, contact admin@fredxteriors.com.
Contact Us
If you have questions about this Privacy Policy, please contact:
FredXteriors, LLC
Email: admin@fredxteriors.com
Effective Date: January 1, 2026